I received an interesting email just a few minutes ago from one of the leads we had purchased.
Here it is:
From: …………………
Sent: Sat 8/25/2007 9:16 AM
To: ……………..
Subject:Hello,
My name is ……………… I filled this Lowermybill application out because it said I could have a $440,000 for $1,200 a month fixed for the life of the loan. If you can’t do that then don’t reply.
Thank you in advanced.
………………
P.S. I don’t want to look at options, what I said is what I want.
My first response was laughter and as I read it again it still causes me to laugh. I am not sure why I want to laugh at this because it proves that many of us by leads are in a very sad situation.
A few minutes after receiving this email I came across an interesting article in the International Herald Tribune that briefly discusses the advertising tactics of companies like LowerMyBills and Quicken Loans.Here are a few interesting pieces from the article:
“The Federal Trade Commission and attorneys general in states like
Ohio andNew York are looking into mortgage ads as part of more comprehensive reviews of lending practices during the recent housing boom. In June,
U.S. banking regulators ranked advertising as one of three areas where mortgage bankers need to be more judicious.”
Here is CMO of Quicken Loans, Bryan Stapp almost okaying the bate tactic.
“While the advertising may have caused some to pick up the phone or go online, they still have to go through the process of talking to a banker,” Stapp said. “Anyone who was attracted to whatever advertising we had would then have a better picture of what program they could qualify for.”
I am encouraged in the fact that this topic is beginning to receive publicity. Hopefully we will see more articles and consumer reports on this topic. It is all very apparent that something needs to done. If I come across anymore I will be sure to pass them along to you. .
.
.

3 Comments
I posted on this Friday, and there is a very interesting post and discussion on this at Calculated Risk, a favorite of mine http://calculatedrisk.blogspot.com/2007/08/credit-crunch-yet-monitor-litter.html
The times they are a changin
[Reply]
There have been a lot of fingers pointed at lead generation companies for these practices, but when you have the top lenders driving these tactics it seems as though lead providers are actually delivering their clients’ message.
Here is another version of the article LeadCritic references in the NYTimes: http://tinyurl.com/2jt5eh. If you are looking for examples look at the ads served in my visit I got LowerMyBills and QuickenLoans and they were mirror images.
PEK, you are right. Not only are times changing–they should be changing!
[Reply]
I couldn’t agree more that the ads need to be altered into a realm of reality. I can not believe that they have not been hit with baiting and switching. The funny thing is that the people that got into the mortgage industry (after the .com’s fell on the stock exchange) will be leaving this industry (like locusts) and going into the next big money maker….Debt consolidation, credit repair and debt relief. If they can repair the damage they caused then they can sell them more stocks and stregthen the dollar enough to make mortgage money easier again and repeat the cycle.
[Reply]
[...] Regulating the Mortgage Ad, at LeadCritic [...]
[...] Regulating the Mortgage Ad, at LeadCritic [...]