Categorized | Lead Buying 101, featured

Why buy Internet Leads?

Why you should buy internet leads. Internet Leads are the most profitable and scalable marketing channel for generating mortgage clients today.

SCALABLE – Because there are so many lead providers available to you, if one provider is unable to meet your demand for consumption there are others that you can turn to. Supply can be scaled back as needed, most providers allow for some control over what days of the week you purchase leads, time of day they are delivered etc. The ability to turn on and off your marketing gives you a level of control that is not obtainable using alternative means of marketing.

CUSTOMIZABLE – Internet leads are customizable. Most lead provider allow you to screen your potential customer by setting custom filters, (For example: If you want to talk someone in Florida interested in buying a home.) Most suppliers allow you to pick the customers loan-to-value, state mix, loan amount, loan type, credit grade, and total number of leads you wish to buy each day. This customization allows you to speak only to clients you have the greatest chance of doing business with.

LOWER COST – Internet leads range in price between $8 and $70 depending on which company you buy from and any custom filters you select. Alternative marketing methods such as print advertising, radio and television advertising cost upwards of $25,000 to establish and implement. The lower cost of an internet lead allows a company to scale growth and spend only what its necessary on a day-by-day basis. This lower initial and overall cost makes internet leads a very viable source of advertising for any company.

INSTANT GRATIFICATION – Internet leads offer the buyer instant gratification. Print advertising, radio and television advertising require long turn around times to both implement and visualize returns. It takes weeks and months for any of these aforementioned methods of advertising to start generating a consistent number of leads for your staff to work. Internet leads on the other hand can be ordered today and delivered tomorrow.

CONSITENCY – Internet leads can be purchased with consistency. Most lead providers know how many leads they can deliver daily/weekly/monthly and will provide you estimates on your expected volume. Knowing how many potential clients your staff with speak with on any given day provides management options about budgets, staff levels and expected company revenue.

GROWING MEDIUM – Prospects who turn to the internet to find a home loan is expected to grow. According to a 2006 white paper conducted by Forrester Research, “Mortgage Shoppers’ Online Path to Purchase,” 25% of loan shoppers turned to the internet to complete an application and 31% said they would do it next time they needed a loan. This number is expected to grow based on internet use in the U.S. and the world increasing daily.

LEVERAGED EXPERIENCE – Internet lead providers have done all the legwork determining how to find your customer. Because each lead provider has already learned what works best to generate clients for you, you do not have to spend valuable time and money becoming an internet advertiser.

PITFALLS – There are pitfalls you need to watch for when purchasing internet leads. Internet lead companies for the most part are unregulated by the government. Because there is no standardization of how leads are generated the lead quality can vary from company to company. Additionally, most Internet leads are sold to four or five companies so you have plenty of competition calling the same customer. Pitfalls aside, you can succeed with internet leads if you take the correct steps to both ensure good work habits and manage lead quality. Our goal is to show you how to do both.

An internet lead is generated when a potential customer completes a mini application online answering questions about the type of loan they want, the amount of the loan, their credit information, etc and then submits it to the lead company who collects the information and decides who to sell it to. The internet lead is sold in what is called real time or batched. A real time lead is sold within minutes of the customer filling out the application while a batched lead is sold about 24 hours later. Regardless of the type you buy, you are getting it at the same time three or four of your competitors get it. Most lead companies sell the customers information to four or five companies.

While an internet lead customer knows he or she is going to be contacted by someone, customers do not always know its four or five difference companies. You want to be first to speak with that customer for many reasons. If each of the companies calls just one time, the client received 4 to 5 calls in the first few minutes alone. The truth of it is most customers are bombarded with phone calls and emails after the first day. This high volume of calls and emails to the client creates the internet lead life cycle and the need for an efficient Success Plan for Internet Leads.

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This post was written by:

Noel Collins - who has written 14 posts on LEADCRITIC.

Noel Collins is the Vertical Manager – Mortgage for Leads360. Prior to joining Leads360 Noel was the Director of Marketing for a sub-prime lender. Noel’s previous experience buying and managing internet leads provides a added value to the Leads360 client base. “My role is to bring my experience buying and managing leads for our mortgage firm directly to our client base”. You can reach Noel at ncollins@leads360.com or (213) 500-9597

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5 Responses to “Why buy Internet Leads?”

  1. greg Brown says:

    your on the mark noel

  2. Lead Guru says:

    Greg, long time no hear, how are things? still buying leads?

  3. Anonymous says:

    Noel, you nailed it. Loan originations from Internet leads result in a lower cost per funded loan and higher ROI than Radio, TV, Print Ads, and other advertising mediums. Internet leads in its most common form (matched up to 4-5 times)offer the ability to share the marketing costs with other mortgage companies and allow mortgage companies to focus their marketing spend on originating the types of loans that they are better at originating e.g. Prime versus Sub Prime, specific states, etc.. There is nothing worse than spending a lot of money on an advertising campaign and receiving responses from and spending time on borrowers that you cannot help.

    This being said. Just buying leads will not ensure large profits. Lead providers need to be tested against each other, the process of working leads needs to be diligent and optimized, and lead performance data should be shared with lead providers so that they have the opportunity to evaluate which traffic sources and creative are performing for mortgage companies and which are not.

  4. Bill Rice says:

    Yeah, Greg are you still buying leads? More importantly are you paying?

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