So today I had a few seconds to read through my Google Reader and catch up on the blogs that I follow and one of them includes a fairly new blog, that I actually added to my blog role, but haven’t yet had a chance to mention in any posts. The blog is excellent and I recommend that every lead buyer, no matter what the vertical, should read. Its insightful and very informative, however as the author will tell you and freely discloses that he is a Leads360 employee. In this case, it really doesn’t matter and you shouldn’t expect to get bombarded with Leads360 ads. In fact, you will probably see more here then there. Its very similar to the founder of Kaleidico Lead Management Systems blog, bettercloser.com. The new blog is titled “The Lead Blog” and I suggest you become a subscriber.
So, as I was reading through the posts on numerous blogs I came across The Lead Blogs most recent post on sharing data. Well apparently he pulled a LeadCritic and had to pull the post down, because it is no longer there. lol I laugh because I am glad I am not the only who has revealed more information then what was allowed and had to take down the post. Anyway, it was a great opinion post on sharing data between LMS and lead providers and was actually going to reference in this post, but I have got something even better to reference.
Leads360 has posted a new Power Point presentation on DocStoc regarding a new offering for their partners and lead sources that will allow them to share data between one other. Here is the DocStoc description:
“Leads360 launches Partner Reporting, another module of our Lead Performance Intelligence platform. Partner Reporting provides Excel reports emailed weekly to participating lead providers like LowerMyBills, LendingTree, Quinstreet, Adchemy and hundreds of others. Reports include valuable performance metrics including contact, qualification and conversion rates.”
This is cool stuff. Its not that they are the first to give the ability for buyers and sellers to exchange data. LeadROI, Lead Mailbox and Kaleidico have opened the doors to for sellers to receive this type of data, however Leads360 gives the buyer the opportunity to easily turn on and off the weekly reports. Additionally, the reports are sent in an excel sheet that can easily be put into a pivot table or a database for analysis.
So is this revolutionary? Of course not, but it is a very nice step in the right direction. And coming from Leads360, who a few years ago when the topic gained popularity and even more recently, were quite sure how to handle the idea or even if they supported it, this is good progress. The one shortcoming is that its overall campaign performance metrics and not the actual leads, including their status, are not included, as far as I can tell. Its important to have the data and disposition statuses down to the lead level so that the sellers can track back successful leads to their specific campaigns. The only way to do that is to pass back either the leads email address or the assigned lead ID from the provider. The other LMS companies can provide that, however not as conveniently has a weekly report. Now one can argue that statement, because Kaleidico, Lead Mailbox and possibly LeadROI can set up a reverse post that will include the lead data and disposition.
Leads360 can provide this type of data as well and my guess they will get there soon enough, but this is a good baseline to begin the communication between the two providers.
What do you think?
.
.
.




Lead Critic,
Thanks for the shout out for my blog and also for the Lead Performance Intelligence initiative that has been released by Leads360. I self-censored my post about data sharing not because it disclosed too much but rather because on re-reading it I thought it seemed a bit too Leads360-centric. I’d prefer to keep the blog as impartial as I can. However, now that The industry blog has mentioned the post I have put it up again. I appreciate the exposure.
On the main topic of your post I think that Leads360 sharing the kind of data it announced today is quite progressive. For about a year or so Leads360 has had an API through which we share individual lead data in realtime to a handful of lead providers who have the capability to genuinely make use of it and that have chosen to partner closely with Leads360 to work on strategic initiatives.
However, the reports that Leads360 released today are a bit different. They are intended to be put straight into the hands of the individuals at lead generation companies that are customer-facing. Because the analysis of contact speeds, conversion rates etc is already done it means that, rather than crunching numbers, the account executives can have meaningful conversations with their clients about how to improve performance on both sides. Our belief and observation has been that providing individual lead data is a nice idea and sometimes incredibly valuable but when it comes down to it the majority of lead generation companies don’t have the time to do a vast amount of analysis of that type of raw data. They want immediate answers and that is what Leads360 is giving to them.
This is great news and something I will definitely be looking into utilizing in conjunction with my marketing efforts.
Nick,
Keep posting, its good stuff and I didn’t think the post was bias in anyway.
I agree with your last statements and think it is a perfect way to get data in the hands of the providers and in a way that is convenient for the buyers. Great discussions can be had with these reports, but again actual campaign improvements will require the API feeds.
It is a long time in coming and on the backs of others you rode hard on 360. Little Respect
Oh the poor blog, please acknowledge it.
And the last blog post I remember being “Censored” was Morinsight, that was a blogposted by a LEI member that no longer exists due to a LowerMyBills phone call. LeadCritic, was there something else censored that the rest of the Lead World doesn’t know?
yes, only those that wake up early enough get to see the first edits
hahah I forget your youngest doesn’t reach my young sons knee caps, he enlisted months ago and is headed to boot camp this week. Simularly aged but far apart critic. Far apart.